Program Coordinator Part Time – Job Description
Literacy West Nipissing has been serving the community for well over 30 years. We are a small non-
profit community based adult Literacy agency with a big heart located in Sturgeon Falls, Ontario.
“Our mission is to support individual learners in reaching their goals, gaining new skills and achieving
their full potential.”
Position Summary: To enhance, manage, and deliver quality service for learners and work as a team
with the Executive Director as needed to meet ministry learner targets and goals.
Reports to: The Executive Director
Hours : This position is 24-28 hour per week part time. There is some flexibility here.
Responsibilities: The Program Coordinatorwill be accountable for:
1. Maintain ministry-mandated records for every stage. Coordinate intakes with new learners.
Interview/Eligibility/Assessments Review with ED. Participant Registration forms. Training
supports. Learner Plan Development. Liaise with ED/Instructors. Schedule learners. Learner
binder records & updates. Attendance records. Follow up reports. Communication with workers
from other agencies in community. Provide information as needed to ED and record into EOIS
CaMS ministry database. Keeping confidential records of all learners.
2. Ministry Agreement: Review and understand the Ministry’s organizational agreement. Review
Guidelines; EO Visibility & Communication Guidelines. Monthly meetings with ED for planning.
Assist with ministry site visits prep and debriefing, interviews.
3. Professional development: Participate in programs, courses, conferences and sessions to ensure
continuous improvement in their performance and to enhance what they offer to learners.
4. Coaching and Instruction when schedule allows: There will be some instructing one on one or
small group sessions with learners from time to time, using their own skill set and educational
background, these could be online session or in person or in group, depending on the learner
and their learning plan.
5. Service Delivery: Accountable for learner orientation and introduction. Liaise with the
instructors and facilitators on day-to-day lessons and progress. Inform ED of training support
needs for individual learners. Follow ups with learners as needed
6. Liaise with IT support staff (MITM) on all technology and/or software issues with regards to
learners technology use and needs. Manages the lending out of technology to learners and
ensures record keeping of this.
7. Social Media lead for FB and Instagram. Marketing responsibilities and Responsible for creation
of quarterly newsletters and updates as needed to website of new information, programs.
Website posting of program info as well.
8. Outreach: Participate in community outreach, public events and fundraising activities. They are
accountable for communications with stakeholders and organizations that send referrals. The
Program Coordinator will maintain relationships with partner agencies like school boards, TVO-
ILC, OW, EO, Health Unit, Community Living, Literacy Nipissing, Community Literacy of Ontario
and others. Assist in booths in local events.
9. Finance: Support the ED when necessary in the management on invoices, purchase orders, petty
cash and Credit Card purchases. Manage the handling of gift cards, and the expenses relating to
the needs of the learners and delivery of program and services.
10. Provide the ED with reports on learners and their progress as necessary.
11. Office supplies: keep eye on all supplies needed at agency for delivery of programs
12. Assist with managing Admin support staff and placement students
13. Other duties as assigned by ED.
Educational Background: This role requires experience working with adult learners/clients as well as
knowledge of various adult learning styles. Background in social work would be useful and some
facilitation experience. Post-secondary education required. Knowledge of OALCF – Ontario Adult
Literacy Curriculum Framework useful as well as Literacy Basic Skills experience. Some experiences
with intake of clients useful. Solid understanding of Microsoft office programs, google suite and use
of various social media for marketing purposes such as Canva and Facebook.
Professional Values: Staff are required to have high expectations of all learners; respect their
intellectual, social, cultural, linguistic, religious and ethnic backgrounds. Staff are expected to:
- Treat learners consistently, with respect and consideration, and be concerned for their
- development as learners
- Demonstrate and promote the positive values, attitudes and behaviour that they expect from
- their learners
- Dress in a professional manner to reflect an awareness of their position. Positive role-models.
- Set excellent standards of punctuality, speech and manner.
- Attendance at pre-arranged staff and board meetings and training sessions is necessary
Applications accepted until August 12 – noon.
Compensation: $30.00 per hour
Start Date: September 2026